Question 1

Can I use Amodal with my own model?

Accepted Answer

Yes. Bring your own API key for Anthropic, OpenAI, Google, Mistral, Groq, or a self-hosted endpoint. Switch per-environment; costs are reported per-conversation across providers.

Question 2

What kind of templates are available?

Accepted Answer

Forty-eight at the moment — and the floor moves up about once a fortnight. Support, sales enablement, internal ops, code review, and a handful of vertical-specific ones we build with launch partners.

Question 3

How long until my first agent is in production?

Accepted Answer

Most teams ship to a staging URL within the trial week. Production deploy depends on your sources and approval flow.

Question 4

Where is my data stored?

Accepted Answer

By default in our EU region. Enterprise customers can pick US, EU, or self-hosted. We never train on your data.

Question 5

What does iterate in plain English actually do?

Accepted Answer

You type the change you want. Amodal generates a prompt diff, runs your eval suite, and opens a PR. If the score regresses, the PR is blocked. You stay in the loop; you just don't write the YAML.

Question 6

Can I self-host?

Accepted Answer

Yes — on the Team plan and above. We give you a Helm chart, runbook, and a paired Slack channel. SOC 2 Type 2 report available.

Question 7

How do you handle PII?

Accepted Answer

Default policies redact emails, phone numbers, and IDs before they hit the model. You can plug your own redactor or PII vault.

Question 8

Do you have a free tier?

Accepted Answer

Yes — one agent, 1,000 messages a month, Amodal subdomain. Forever.

Question 9

How do refunds work?

Accepted Answer

Cancel any time; we refund the unused portion of the current billing cycle. No questions, no retention call.

A few questions, usually asked right before signing up.

Getting started

Models & data

Hosting & compliance

Pricing